Sky Squawk: adventures with ESTA, CBP, TSA, AA and BA
It was just three years ago when I last handed over a boarding pass, but what with the introduction of body imaging scans, the negative reaction from the flying public, unfavorable media coverage regarding this, and of course one man's failed attempt at blowing up his underpants, the idea of a trip back to the islands was more apprehensive than appealing. I've done the long-haul from here to there several times since moving to Italy in 2003, but as of late, I really, REALLY dread any flight more than a couple of hours. Flying from London to LAX and vice versa was always the worst part (10-11 hours), but stepped up security measures put me on edge until we planted our butts on the plane to Kauai.
I suppose it all started with ESTA (Electronic System for Travel Authorization), the fairly recent security measure put into effect for non-US passport holders. Airline passengers planning travel to the United States under the Visa Waiver Program (VWP) are subject to ESTA, and this meant that MotH now had to apply for/be cleared/pay fee of 14 bucks to obtain the go ahead before even setting foot on the friggin' plane. Being married to a US citizen meant squat and the encounter at the British Airways check-in confirmed this. In fact, MotH was asked if had a green card, but when we replied that he had ESTA it was all they needed to know. The application process (online only) was quick and easy, including yes or no questions that will determine the outcome of a request. My only gripe is what's stated even if authorization is approved as it did nothing to calm pre-flight jitters! I quote verbatim: “This does not guarantee admission to the United States; a Customs and Border Protection officer at a port of entry will have the final determination.” Web: https://esta.cbp.dhs.gov/esta/
CBP - Customs and Border Protection. Thumbs up to the much-improved customs area in LAX. My memories of this part of flying into the states has always been chaotic, but they revamped the receiving room (everything looked new) and I discovered that foreigners can join their american spouses in either the US citizen or visitor line. We went into the visitor line since it was shorter. Now this is where it got interesting because after the usual questions, MotH had to be fingerprinted four times. First 4 fingers on the right hand, right thumb; first 4 fingers on the left hand, left thumb. He then had to look at some sort of machine that took an image of his eyes? It all happened so very fast that you had no chance of even thinking “Whoa Nelly!” before being sent on your merry little way. Foreign travelers, now you know what to expect.
TSA - Transportation Security Administration. Generally known as security checkpoints anywhere else. Mention TSA and it always seems to open an overflowing can of worms, so I'm putting in my 2 pennies worth of what I've found to be uneventful procedures every time I've flown back to Hawaii. This trip I did the body scan for the first time ever in LAX! At both LAX and Kauai airports, TSA officers were super nice. Really, I thought these guys were supposed to be a**holes. Am I just fortunate to not be flying into the nasty places?
AA - American Airlines. They continue to be a reliable carrier although I don't travel enough to accumulate frequent flyer points to make a difference. They're included here for the food pics (what else?) and to say that the long-haul route from London to Los Angeles was fine.

Lasagna dinner and a focaccia-type snack.
BA - British Airways. I still need to file a claim for our one piece of luggage that never left Italy with us, only to arrive 3 days later. Still, the 2nd blow to come our way is that BA no longer gives free socks and sleep masks on their long-haul flights. I've flown with them for years because yes, all those little perks do stand out in my book and I'm willing to skip Expedia deals in favor of lovely Brit hospitality. Now you get a toothbrush, toothpaste and a breath mint. Sad to see how budget expense cuts have affected all airlines, but a 300€ difference in airfares will make me hop onto United/Lufthansa the next time.

Breakfast Box before landing in Heathrow (from LAX). I stuck this into my bag and forgot all about it when checking into the flight from London to Italy. Set off the alarm at the security checkpoint but got to keep my goodies.
Labels: Kauai trip 2011



7 Comments:
holy that was hellish...I too have to do the fingerprint, photo opt thingy when I come back from Hawaii into Japan. Satoshi says that you should send your receipts for all the clothes you had to buy to the airlines and they are SUPPOSED to reimburse you for it.
New Zealanders fly to Europe a lot. And we have the choice of via the USA, or via Asia. Los Angeles as port of entry is now avoided like the plague. Because of the way everybody is treated like non persons. Air New Zealand had to establish the via Hong Kong route as an alternative to it's usual L.A. route, to avoid losing to much business.
Kat - thanks for sharing that little bit of info on Japan. Italy doesn't have anything like that...yet...and I don't know the procedures for other countries in the EU. I really gotta find another travel route next time - it was hella hellish!
the Field of Gold - I wouldn't blame anyone at all for wanting to avoid LAX. I, myself, have never liked that port of entry (prefer SFO), and I've heard of the lousy customs ordeal in travel forums. Even if my husband was with me, the american, the customs agent did come off as rather cold and personality-less.
Air travel is an evil necessity, especially when you're married to a foreigner. After all the hassles, jitters, and body scans--the only thing that matters is arriving safely. Still, British Airways suck!!! (I had to say that, couldn't hold back any longer.) Do yourself a favour and get on the United MileagePlus programme. It's soooo worth it. I've been reading your blog for several years now and I look forward to reading about your recent trip home. Thanks for sharing your life--and food!--with us! :)
poppy - I never thought I'd be saying this but yes they do suck. According to the American Airlines rep in Lihue (they partner with BA), when they tracked my bag they learned that it never left Italy and that when it was eventually found, it was too late to put it on the next route to Kauai. Ok, so those things do happen, but what sealed the deal for me was the long-haul back on BA. None of the audio worked properly in the row that we were seated in because headsets could barely register a sound. Lucky we had our own earbuds and they worked fine so the connection between BA's headsets and the plug-in was out of sync. Pity the lady next to us who couldn't watch any movies...even if she did pay for a seat on a 10-hour flight. BA's old planes need some fixing. We are looking into United on the next trip.
Thanks for stopping by!
LOVE your rooster (chicken?) picture - I spent hours trying, and never got one half as good. Had heard from other travelers about the fingerprinting/retina scanning thing. I'm pretty much in favor of anything that keeps explosive panties off my plane. Like you, I have always found the TSA people to be polite and pleasant - sometimes harried, but think of their job. Glad to read good things about AA - our airline of choice.
I didn't know about ESTA until a student went to US this fall and told me about it - most of the travel web sites seem to be pretty good about alerting people. I can't imagine getting to the airport and being told I couldn't go. Gak. It seems like careful planning and research pays off in travel. So much easier simply not to pack a too-large liquid in carry-on, for instance, than to have to throw it away at security. Travel used to be fun, and it isn't much any more, but what would we do without? Boats and walk! I love that you used public transport. Hope you don't wait 3 years before returning...
Fern - it's da roostah! They're kinda hard to photograph since they like to strut about so much, but this guy behaved as if he wanted to have his photo taken. You're right - travel used to be so much fun. I remember the days when hula girls and ukulele strummers would be waiting at the airport to greet mainland visitors.
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